Please note that accounts inactive for more than 24 months are deactivated as a security precaution. If your account has been deactivated, please create a new account; all prior data will be available through this new account.
Online access is available for members to view profile account information, payment history, correspondence history, benefit coverage levels and update addresses. Members have the ability to mail in COBRA premium payments or utilize online ACH or debit/credit card payment options.
After your employment ends, you will receive a COBRA packet with instructions on how to elect COBRA, details that will include the cost of the coverage and deadlines you must enroll by in order to qualify for COBRA. You will need to make a COBRA election within 60 days of your notification or 60 days from the date of loss of coverage, whichever is later. The letter accompanying the forms will state the exact date by which you have to sign up.
It depends on the Qualifying Event.
Continuation is available for up to 18 months for loss of coverage due to
employment termination, reduction of hours or retirement of the employee, up to
36 months for loss of coverage due to death of the Participant, divorce or legal
separation from the Participant or dependents who are no longer eligible
dependents as defined by the plan. Up to 29 months if, within 60 days of the
Qualifying Event (termination of employment or reduction of hours) the employee
or any of the employee’s dependents who are Qualified Beneficiaries are or become
disabled as defined under the Social Security Act and provide a copy of the
determination of disability letter from the Social Security Administration to the
Employer within 60 days of such determination.
You can check with your Human Resource department for the exact cost of COBRA, or contact us at 1-800-259-2738.
Premiums are due the first of every month with a 30 day grace period. We will accept payments that are postmarked within the allowable grace period.
Yes, each covered person has his/her own separate right of election under COBRA, and their premium amount will be the Participant Only or the PQB only rate listed.
If payment has been received and prescriptions are still being denied, it could be that eligibility has not been updated yet. In those cases a simple call to us to manually update eligibility will release the prescription. If you pay full price for your prescription you may be eligible for reimbursement.
There are several ways. You can request the cancelation through your online account. You can simply not pay the premium - COBRA will be automatically canceled at the end of the last paid month. Please remember, if you are set up with the automatic re-occurring (ACH) payment option you must submit a cancellation request to stop the payment of premiums. The preferred method is via your online account or in writing, either by e-mail or letter.