Allegiance Benefit Plan Management, Inc. (Allegiance) is very proud to provide claims processing services to Blount County. We have a dedicated service team and will provide you with excellent service.

Blount County through its Human Resources Department administers the group health benefit program for Blount County employees. Member communications will be coordinated between the Human Resources Department and Allegiance.

The links above will allow you 24 hour access to a variety of information about your claims, enrollment, flex account, and more.



Did you know that your Medical plan’s coverage pays the highest for services received at Blount Memorial Hospital? For additional information regarding your Medical plan coverage please visit Blount County’s HR website.



Employee Clinic

Blount County Government offers access to the East Tennessee Medical Group CareToday Clinic for full-time employees, retirees, spouses, and children to age 26 with County sponsored medical coverage. Examples of services provided include acute onset illnesses such as colds, flu, and ear infections; injuries such as sprains, strains, cuts, minor burns; and routine treatments such as blood pressure checks and cholesterol screenings.

Better Health Benefits
Start with Allegiance


Since 1981, the Allegiance Companies have earned a reputation for quality, service, and efficiency unmatched throughout the country. Since its earliest days, our company has been a leader in providing health benefit plans to employer groups and plan participants throughout the United States.

We have always remained dedicated to one thing: outstanding customer service. That commitment continues today as strong as ever. Our corporate spirit has always been one of allegiance to the companies we serve. Our people are deeply committed to our clients and to plan participants.

ETMG CareToday Clinic


266 Joule St., Alcoa, TN 37701
(865) 983-0093

Operating Hours:
Monday - Friday: 7 am - 9 pm
Saturday, Sunday & Holidays: 8 am - 6 pm
Closed Thanksgiving and Christmas Day

Resources for Members

Health Forms


Videos

Allegiance Member Portal Walkthrough
Log into the Allegiance Member Portal for quick access to claims and benefit information.

Please Note: The walkthrough video reflects general login instructions. Please continue to log in using the login link on this custom site.
How to Read Your EOB

How to Access Healthcare Bluebook

Take Allegiance On the Go

Our website offers personalized services at the click of a mouse. By registering, you will have 24 hour access to information regarding your health plan. You can check the status of a claim, review coverage and benefits, and verify who is covered under your plan.

These services are also available through the Allegiance Mobile App available in Google Play and Apple App stores.

Contact Us

Quantum Customer Service 866-952-0340 blountcountybenefits.com
Claims Administrator Allegiance Benefit Plan Management, Inc.
2806 S. Garfield St.
P.O. Box 3018
Missoula, MT 59806
Normal Hours of Operation Monday - Friday
8:00 am - 8:00 pm EST

Customer Service 866-952-0340

Allegiance Holiday Closures

New Year's Day January 1st
Martin Luther King Jr. Day Third Monday in January
President's Day Third Monday in February
Memorial Day Last Monday in May
Independence Day July 4th
Labor Day First Monday in September
Thanksgiving Day Fourth Thursday in November
Friday after Thanksgiving Fourth Friday in November
Christmas Eve (1/2 day) December 24th
Christmas Day December 25th

Notice

For assistance regarding a claim or to pre-notify for medical services,
please call the customer service number at 866-952-0340.

CAA Customer Balance Billing Disclosure Out-of-Network