Better Health Benefits Start with Allegiance


Welcome to Allegiance Benefit Plan Management Inc. (Allegiance), the City of Aspen’s third party administrator (TPA), hired by the City of Aspen with a focus on providing the city with exceptional customer service.

We’re here as your resource to answer questions you may have regarding your health, dental, or vision benefit plan. We have a dedicated service team committed to processing claims efficiently and correctly so that you can focus on your well-being.


Since 1981, the Allegiance Companies have earned a reputation for quality, service, and efficiency unmatched throughout the country. Since its earliest days, our company has been a leader in providing health benefit plans to employer groups and plan participants throughout the United States.

We have always remained dedicated to one thing: outstanding customer service. That commitment continues today as strong as ever. Our corporate spirit has always been one of allegiance to the companies we serve. Our people are deeply committed to our clients and to plan participants.

Additional City of Aspen Resources



Employees will have 24/7/365 access to a doctor (including pediatrics and family medicine) by calling 1-800-Teladoc. Doctors are available at any time to help with a variety of basic medical needs including:

  • Flu
  • Allergies
  • Bronchitis
  • Urinary tract infections
  • Respiratory infections
  • Sinus problems
  • And more!

Teladoc is a more cost effective benefit than going to the ER or an Urgent care facility. Please reference your plan document for further benefit details.

Resources for Members

Health Forms


Videos

Allegiance Member Portal Walkthrough
Log into the Allegiance Member Portal for quick access to claims and benefit information.

Please Note: The walkthrough video reflects general login instructions. Please continue to log in using the login link on this custom site.
How to Read Your EOB

How to Access Healthcare Bluebook

Take Allegiance On the Go

Our website offers personalized services at the click of a mouse. By registering, you will have 24 hour access to information regarding your health plan. You can check the status of a claim, review coverage and benefits, and verify who is covered under your plan.

These services are also available through the Allegiance Mobile App available in Google Play and Apple App stores.

Contact Us

Claims Administrator Allegiance Benefit Plan Management, Inc.
2806 S. Garfield St.
P.O. Box 3018
Missoula, MT 59806
Normal Hours of Operation Monday - Friday
8:00 am - 7:00 pm EST

Customer Service 1-855-999-1053

Allegiance Holiday Closures

New Year's Day January 1st
President's Day Third Monday in February
Memorial Day Last Monday in May
Independence Day July 4th
Labor Day First Monday in September
Thanksgiving Day Fourth Thursday in November
Friday after Thanksgiving Fourth Friday in November
Christmas Eve (1/2 day) December 24th
Christmas Day December 25th

Notice

For assistance regarding a claim or to pre-notify for medical services,
please call the customer service number at 1-855-999-1053.

CAA Customer Balance Billing Disclosure Out-of-Network