Your provider network is comprised of three (3) tiers. Tier 1, the QHP network includes providers within Southern Illinois Hospital (SIH) facilities and the Quality Health Partners (QHP) physicians.

Tier 2, includes the Collaborative Partner Network which includes the BHC collaborative and additional providers through the Washington University

Tier 3, the CIGNA Open Access Plus Network includes physicians, hospitals, and ancillary providers throughout the United States. These providers will process at the in-network benefit percentage level.

*Please note that there are several providers excluded from the SIH tiered network. These providers will not be listed in the Provider network.

To find a Network provider click the Find a Provider Link below

For Home Health and Durable Medical Equipment, please utilize EviCore by calling 800-298-4806. EviCore providers will be paid at the QHP network level.

PAS (PERSONAL ASSISTANCE SERVICES)
Each of us experience demands for our time and energy, both on the job and off. The key to balancing it all is having access to the right tools, resources, and support. Personal Assistance Services is a free and confidential life event service that helps you and your dependent family members with virtually any life need. This is a pre-paid benefit funded by SIH.

Personal Assistance Services (PAS) provides you with a wealth of confidential, professional services that can help you address challenges and strengthen your work and home life. PAS services are free. Should your PAS consultant suggest a referral to a specialist or longer-term care provider, services outside of PAS are your financial responsibility. Your PAS consultant will assist you in arranging for ongoing services, if needed.

If you are a full time, part time, or per diem employee, you and your eligible dependents can receive PAS’ services.